Largest U.S. Home Health Provider
About the company: This health system employs over 15,000 people, who serve over 40,000 patients daily. It is the largest not-for-profit home health care agency in the United States.
WFM Challenge: This healthcare provider was moving from a paper based method of tracking time and attendance to a web-based time entry solution. They required a comprehensive WFM solution to effectively track and manage its workforce while improving the overall quality of care being provided. Having performed a thorough vendor selection and defined their own requirements, this healthcare provider decided they needed a third party to manage their implementation. There was significant concern about the duration of the implementation and leveraging an implementation partner became an obvious choice.
Why Axsium: This healthcare provide selected Axsium based on our experience with the vendor product selected, our healthcare knowledge, references and our ability to speed up time of implementation. Axsium’s delivery methodology and experience was seen to fit well with their organizational commitment to innovation.
Solution: Axsium and our team of healthcare experts assumed role of primary integrator, leading the implementation of this healthcare provider’s Time & Attendance solution. Shifting from a paper based model to a fully web based time entry system required Axsium to work closely with the healthcare providers internal project, functional, and technical teams for complete knowledge transfer. Project objectives included standardizing and automating time and attendance, leave management and scheduling processes across the organization, consolidating real-time workforce reporting, and improving employee satisfaction with online self-service.
Project Outcome: This healthcare provider’s system was fully implemented in only 7 months, ahead of time and under budget and serves as one of Axsium’s strong customer references.