Workforce Management Solutions for Retail

Market-leading retailers increasingly recognize how an intelligently designed and implemented WFM solution can have a dramatic and long-lasting impact on their competitive advantage and bottom line results.  Those same retailers understand that automated labor budgeting, scheduling, forecasting and time and attendance is no longer just a luxury, but an essential part of their ongoing business model. Of all industries, retailers stand to make the biggest gains through WFM. With such a large portion of annual operating expenditures devoted to labor costs, even small improvements in time and attendance, leave management and task management systems can produce substantive labor cost savings while simultaneously enhancing the store experience. Scheduling and task management solutions on the other hand, can enhance the consistency and effectiveness of execution at the store-level, ensuring each store reflects the brand and experience envisioned by head office.  The result is real benefits to the bottom line.

Axsium’s Retail Experience

Axsium’s experience implementing enterprise WFM solutions for retailers is unmatched by any other firm.  From specialty retail, to grocery and supermarket, large-box discount, hospitality and luxury goods, Axsium has the widest spectrum of retail experience. 

A WFM overhaul can represent a profound change in business process for many retailers. While all retailers collect and process time and attendance data, automated labor budgeting, forecasting, schedule optimization and task management are usually completely new concepts. Before automation, it is essential that these functions be properly defined.  From operational procedures to the development of engineered labor standards and mathematical models to forecast labor requirements, the extent of business-oriented analysis and design can be significant.  Our consultants’ proven experience in business process design, labor standards analysis, change management and training, and software implementation provides the right mix of skills our retail clients need to be successful.

Examples: Axsium’s Retail Clients