Upgrade Services
Wouldn't it be nice if workforce management software was easy to upgrade? After all, it would be nice to take advantage of that cool new feature or those defect fixes that create regular production headaches.
Unfortunately, extensions, customizations, and reports create technical hurdles to upgrading. And, that new cool feature comes with other features that may not be wanted. Upgrading means understanding the full scope of the release, updating the system's configuration to account for the new release, and training users and administrators on its use. These are challenges to be overcome regardless of the deployment method, be that on-premise, hosted or SaaS.
Axsium knows all about these challenges. Having performed more upgrades than any other independent workforce management consulting practice, we have developed a specific process to help our clients upgrade as quickly as possible. It starts with product knowledge, and our partnerships with the leading workforce management software vendors ensures that our team has knowledge of the latest offerings. Next, Axsium performs an upgrade assessment which tells us -- and our clients -- exactly the effort required to upgrade the entire solution, not just the software. Finally, Axselerate, Axsium's proprietary methodology, provides a structured process to minimize risk.
What are the benefits of upgrading with Axsium?
- Thorough assessment accurately captures scope.
- Proven methodology reduces risk.
- Up-to-date knowledge on the latest software releases.
To learn how Axsium can help upgrade your whole system, click here or call (416) 849-5400 x5442.