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  1. May 7, 2018

    How to Spark Your WFM Innovation: Lessons from the WFM Forum

    Talking one-on-one with clients about how they’re benefiting from and managing issues with their workforce management (WFM) system is always a big win for me. I got the chance to do just that this past week at our second annual Axsium WFM Forum here in Chicago (while this is our second North American Forum, we […]

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  2. May 7, 2018

    How to Build a Better Labor Standard

    I’ve said it before: the worst way to build a labor standard is with a stopwatch. It’s time consuming, expensive and difficult to do correctly. Not surprisingly, most companies that use a stopwatch for their time studies don’t do it right. As a result, they end up with an inaccurate labor model. For any organization […]

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  3. May 7, 2018

    The Problems with Productivity Factors

    Businesses are always coming up with resourceful ways to boost productivity. Naturally, we tend to want our employees to do more in a shorter amount of time and generate more revenue with fewer resources. But this kind of thinking never equates to a productive workforce. Here in the UK, companies sometimes use what’s called a “productivity […]

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  4. April 10, 2018

    The Path to an Effective Employee Experience. Part 2: Take Back Control of Your Digital Workplace

    Whether retailers know it or not, they may not have control over their digital workplace. More and more employees are using several different chat apps, like Facebook Messenger and What’s App, and different devices to communicate, trade shifts and deal with day-to-day work-related issues. This leaves the door open for inconsistencies in processes, inefficiencies and […]

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  5. April 10, 2018

    Deployment Does Not Equal Adoption Part 1: Why The Right Adoption Strategy is Your Key to Success

    A key indicator of any successful workforce management implementation is how well end users adopt the new solution. Often a new system will fall short on delivering planned outcomes because of a low or slow user adoption rate. Effectively managing change includes a focused process and a practical methodology that will ensure your stakeholders embrace […]

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