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  1. May 24, 2016

    3 Ways to Fractionalize Labor Costs to Drive Profit

    Recently, I was speaking with an Australian client who introduced the term “fractionalization” to me.  The concept is pretty simple: how do you maintain or decrease costs while increasing volume.  While Australian retailers like Woolworths (grocery) and Myer (department store) have relied on fractionalization and applied it to all aspects of their business, this client […]

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  2. May 17, 2016

    Strategies Take Flight to Address the Rising Wages at the Axsium WFM Forum

    Last week, I attended the Axsium Workforce Management Forum in the United Kingdom.  This is an annual workforce management conference convening each spring and hosted by Axsium Group.  This year’s Axsium WFM Forum was held at the Imperial War Museum Duxford, a historic World War I aerodrome that is now the site for Britain’s largest […]

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  3. February 9, 2016

    Why WorkJam is Buzzworthy

    In my NRF 16 wrap-up, I said that WorkJam had the biggest buzz of any workforce-related vendor.  Every retailer that I talked about had either said how cool WorkJam was or were on their way to get a demo (and then said how cool it was when I saw them later).  I know of at […]

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  4. January 22, 2016

    Five Fast Takeaways from NRF Big Show 2016

    The National Retail Federation’s Big Show 2016 has just wrapped up and as I unpack my bag from New York, here are the top five things that have stuck with me: The biggest buzz? WorkJam. WorkJam was the most talked about workforce-related solution at NRF.  Retailers were buzzing about this new employee engagement company.  WorkJam […]

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  5. January 17, 2016

    Three Reasons Why Kronos Bought Empower

    This past week Kronos announced it had acquired Empower Software Solutions.  If you missed the news, you can read Kronos’s official press release here.  The press release is light on specifics, but from my perspective (and it should be noted that “my perspective” is based on my experience following the workforce management market, not on […]

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