March 6, 2018

Selecting a Workforce Management Vendor: The Secret Sauce

When it comes time to buy a new workforce management (WFM) system, for the most part, businesses can count on a standard procurement process. There is, however, what I like to refer to as a “secret sauce” that brings all decision-makers together to ensure they’re on the same page and can have confidence in the […]

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January 2, 2018

Labor Standards – Beyond the Scheduler

Labor standards, which represent the average amount of time it takes a worker to complete a task, are effective tools that organizations typically use for forecasting and scheduling to ensure the right number of people are working at the right time. But the value labor standards can provide to businesses goes far beyond just scheduling […]

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October 10, 2017

The Best Definition of an Optimized Schedule

There tends to be a gap between how we harness our theoretical versus practical knowledge in our business. We’ve heard it, and even said it ourselves: “That sounds great in theory, but how does it work in practice?” I was reminded of this point last week at Axsium’s WFM Forum during a presentation on optimized […]

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October 2, 2017

A.K.A. Compliance

Oregon recently became the first state in the nation to enact a fair scheduling law. The law requires employers to provide hourly employees with predictable, stable work schedules while regulating on-call shifts and promoting access to extra hours. While Oregon is the first state to implement such a law, similar scheduling legislation has been, or is about to […]

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