March 6, 2018

Selecting a Workforce Management Vendor: The Secret Sauce

When it comes time to buy a new workforce management (WFM) system, for the most part, businesses can count on a standard procurement process. There is, however, what I like to refer to as a “secret sauce” that brings all decision-makers together to ensure they’re on the same page and can have confidence in the […]

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October 10, 2017

The Best Definition of an Optimized Schedule

There tends to be a gap between how we harness our theoretical versus practical knowledge in our business. We’ve heard it, and even said it ourselves: “That sounds great in theory, but how does it work in practice?” I was reminded of this point last week at Axsium’s WFM Forum during a presentation on optimized […]

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October 2, 2017

A.K.A. Compliance

Oregon recently became the first state in the nation to enact a fair scheduling law. The law requires employers to provide hourly employees with predictable, stable work schedules while regulating on-call shifts and promoting access to extra hours. While Oregon is the first state to implement such a law, similar scheduling legislation has been, or is about to […]

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