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February 9, 2016

Why WorkJam is Buzzworthy

In my NRF 16 wrap-up, I said that WorkJam had the biggest buzz of any workforce-related vendor.  Every retailer that I talked about had either said how cool WorkJam was or were on their way to get a demo (and then said how cool it was when I saw them later).  I know of at […]

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January 22, 2016

Five Fast Takeaways from NRF Big Show 2016

The National Retail Federation’s Big Show 2016 has just wrapped up and as I unpack my bag from New York, here are the top five things that have stuck with me: The biggest buzz? WorkJam. WorkJam was the most talked about workforce-related solution at NRF.  Retailers were buzzing about this new employee engagement company.  WorkJam […]

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January 17, 2016

Three Reasons Why Kronos Bought Empower

This past week Kronos announced it had acquired Empower Software Solutions.  If you missed the news, you can read Kronos’s official press release here.  The press release is light on specifics, but from my perspective (and it should be noted that “my perspective” is based on my experience following the workforce management market, not on […]

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November 22, 2015

KronosWorks 2015: Engaged Customers Creating Engaged Employees

Employee engagement is one of the hottest topics in business today.  Intuitively, we know that engaged employees create better organizations, and reams of research backup our gut feeling to show that employees that are engaged are more productive, produce higher quality products, delivery better service, are more loyal, improve profitability, and help their organizations outperform […]

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September 24, 2015

Reflexions: Real-Time Retail and the Digital Retail Associate

“Simpler and Faster Customer Alignment” was the theme of Reflexions 2015, the Reflexis User Group Conference.  Held at the Cosmopolitan of Las Vegas from September 15 to 17, 2015, the conference’s content centered on retail trends, customer case studies and product innovations that help retailers better align their workforce to their customer demand. Carmine Gallo, […]

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