What did Infor have in store for Infor WFM customers at Inforum 2013? Read Bob Clements' summary of the key WFM-related announcements at the event and find out why Workbrain users have reason to be excited.

You’ve decided to buy a new workforce management system, and you’ve decided to hire a consultant to lead your vendor selection process.  But, how do you choose a consulting firm to guide you through this process?

New workforce management user interfaces are becoming shelf-ware because many people struggle to justify the cost of rolling out the new UI.  However, with little effort, it is easy to tie hard-dollar gains to new UIs.  Learn about the five biggest benefits of the new WFM UIs in this blog post.

Five days are normally too long to spend in Las Vegas, even when you’re with a small group of close friends. However, the five days I spent in Vegas with 3,000 WFM professionals a couple of weeks ago seemed too short. Of course, I wasn’t there to gamble or party like a rock star...

Scheduling implications are far reaching, and the fall out from a negative customer experience can take on a viral quality via different social media outlets. But, it's easily overcome with an effective scheduling strategy and system.