The Transformation of the Time Clock
Contributors: Chris Flanders, Dickson Lau

Since it's inception, the role of the time clock has evolved from a simple time capture device to a modern marvel capable of providing advanced employee self service functionality. Our subject matter experts discuss how the time clock has changed, current market leaders and what the future holds.

Read the full article 

WFM Complexities of Global Expansion
Contributor: Jenine Bogrand

For some years now, the most successful companies are typically those that have not only learned to provide goods and services to clients abroad, but have also located offices or factories in those countries. Moving your business to a foreign country can open up enormous opportunities. It can also create enormous headaches.  

Read the full article 

4 Easy Steps to Providing Optimal Customer Service During the Holidays   Contributor: Kevin Donnelly

The crazy Christmas season that began around Thanksgiving finally started to slow down in January. Now, everyone is enjoying an well-earned opportunity to take a deep breath. However, if you’re a best-in-class retailer, you’re doing one more thing: you’re already planning for the next retail holiday crunch.  

Read the full article