Blogs

The Absolute Best Way to Measure Forecast Accuracy

September 12, 2016

The Absolute Best Way to Measure Forecast Accuracy   What makes a good forecast?  Of course, a good forecast is an accurate forecast.  Today, I’m going to talk about the absolute best metric to use to measure forecast accuracy.   Let’s start with a sample forecast.  The following table represents the forecast and actuals for […]

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News

3 Ways to Fractionalize Labor Costs to Drive Profit

May 24, 2016

Recently, I was speaking with an Australian client who introduced the term “fractionalization” to me.  The concept is pretty simple: how do you maintain or decrease costs while increasing volume.  While Australian retailers like Woolworths (grocery) and Myer (department store) have relied on fractionalization and applied it to all aspects of their business, this client […]

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Other Thought Leadership

3 Ways to Fractionalize Labor Costs to Drive Profit

May 24, 2016

Recently, I was speaking with an Australian client who introduced the term “fractionalization” to me.  The concept is pretty simple: how do you maintain or decrease costs while increasing volume.  While Australian retailers like Woolworths (grocery) and Myer (department store) have relied on fractionalization and applied it to all aspects of their business, this client […]

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  1. People make a company successful. Workforce Management can create a fair and definitive environment that provides consistency and allows employees to focus on what really matters, their productivity.

    Chris Flanders Director of Healthcare Strategy
  2. I wouldn't say that one thing can ensure a successful workforce management project, but the lack of one thing can be the failure point of the project .

    Al Asgarian Director
  3. Workforce management is the engine room of any company. It's about making sure they utilise their workforce efficiently when the business needs them the most.

    Julian Smith Senior Consultant
  4. The customer is the starting point in understanding how business is changing. Understanding your customers’ behaviors and expectations will create a blueprint explaining how a given retailer needs to transform to meet today’s challenges.

    Bliss Gordon Director of Retail Practice