Saturday Morning Labor Standards Lessons

Last week my oldest daughter and I were doing what most families do on a weekend: fold laundry.  In this case, we were folding napkins. Being only 8 years old, my daughter was anxious to finish this chore and get back to playing with her sister when she asked, “How...

Defining Success – Healthcare Scheduling

As we come around the home stretch on our Healthcare Scheduling Implementation Roadmap Series, I want to start taking a look at what the end game looks like. We talked about this a little bit earlier this year when we looked at the Oversight Trap. As I’m sure you...

Analytics and Work Measurement

Over the last few months I have heard more and more about analytics in workforce management. Coming from my former Division Manager and mentor, I heard countless times that “You get what you inspect, not what you expect.” The two are basically one in the same....

The Quest for the Perfect Paycheck

What is important to your employees? Medical benefits? Definitely. Competitive wages? Absolutely. Being treated with respect? No doubt. But, one thing is always at the top of the list… getting their pay correct. Not just some of the time, but ALL of the time.  ...

Importance of Staffers

If a hospital is a machine, then the heart of this machine is arguably the centralized staffing office. The decisions made around choosing staff to utilize in the event of a shortage can seriously affect cost, productivity, and ultimately patient care. A centralized...