by Bob Clements | Apr 10, 2018 | Blogs
Whether retailers know it or not, they may not have control over their digital workplace. More and more employees are using several different chat apps, like Facebook Messenger and What’s App, and different devices to communicate, trade shifts and deal with day-to-day...
by Jan Worosz | Apr 10, 2018 | Blogs
A key indicator of any successful workforce management implementation is how well end users adopt the new solution. Often a new system will fall short on delivering planned outcomes because of a low or slow user adoption rate. Effectively managing change includes a...
by Chris Flanders | Apr 6, 2018 | Blogs
It’s 2018 and every workforce management (WFM) vendor has a cloud service offering. “Cloud” in this context means your WFM system is not installed in your own data center, but rather in a remote data center that you have access to via the internet. Remember the adage:...
by Axsium | Apr 3, 2018 | News
Chicago, IL, April 3, 2017 – Axsium Group, a leading global workforce management (WFM) consulting practice, today announced its second annual North American conference dedicated to connecting retail and hospitality workforce management professionals with their peers...
by Bob Clements | Mar 6, 2018 | Blogs
The most common way to create a labor standard is with a stopwatch – but it’s also the worst way. This method has many pitfalls that force a trade-off between time, cost and accuracy. Making matters worse, most people do not know that they are making a...