by Bob Clements | Aug 28, 2020 | Blogs
Do you know what your organization’s “COVID overhead” is? In other words, what costs have the pandemic added to your organization? The Wall Street Journal reported that T-Mobile spent more than $50 million on extra cleaning and safety gear while a food distributor...
by Tom Crabtree and Luke Muellerleile | Jun 12, 2020 | Blogs
As demonstrated in last week’s blog, retail omnichannel strategies have come a long way in the past several years, if not months. In the early days, borrowing from the restaurant “Take Out” playbook, grocers started introducing “Click & Collect” services. The...
by Luke Muellerleile, Kevin O'Leary, and Ally Franke | May 29, 2020 | Blogs
In these unprecedented times, customers are craving a sense of normalcy. They miss their old routine of eating out and shopping in stores, but retailers and restaurants have quickly moved to expand options to appeal to their customers from a safe distance. While...
by Michael Spataro | May 14, 2020 | Blogs
Your Playbook for a Successful Reopening Many retailers have already entered the first stages of reopening, while others are just initiating or will be moving into their first phase soon. But, reopening those stores is not simply a matter of turning the lights back...
by Bob Clements | May 5, 2020 | Blogs
Social distancing was implemented to “flatten the curve” or slow the spread of the Coronavirus to avoid the overwhelming of our healthcare systems. Social distancing flattens another curve, too: the retail sales curve. Let’s look at how this happens and its...
by Andrew Martel | Apr 22, 2020 | Blogs
During the Coronavirus, many news sources and government officials have provided guidance to businesses under two main umbrellas: essential and non-essential. However, the majority of the business leaders at hospitality and quick service restaurants I’ve spoken to...