by Bob Clements | Mar 14, 2013 | Blogs
On my walk back to my hotel from the first day of Retail Week Live held at London Hilton Metropole, I walked through both rain and snow even though the skies were blue. The weather reminded me of retail in UK today where you tend to get a little bit of everything....
by Chris Flanders | Mar 6, 2013 | Blogs
This year’s HIMSS conference had a pre-conference symposium on nursing informatics that I had the privilege of participating in. If you’ve been reading this blog, you already saw my notes from the Kaiser Permanente session on leveraging technology to drive...
by Chris Flanders | Mar 4, 2013 | Blogs
The most interesting session for me today at HIMSS was the awkwardly titled “Building and Apply a Better Nurse Staffing to Outcomes Model.” It was presented by Nancy Barton (MSN, RN) from Northeast Georgia Health System (NGHS) and Ken Colbert from...
by Chris Flanders | Mar 4, 2013 | Blogs
HIMSS session – Driving change at Kaiser Permanente I just had the pleasure of sitting in a session at HIMSS in New Orleans that was presented by Kaiser Permanente during the Nursing Informatics Symposium. KP is always very cutting edge and the presenters, Julie...
by Bob Clements | Feb 26, 2013 | Blogs
In my last blog post, I talked about how retailers use traffic data with their workforce management (WFM) systems. The reality is that a minority of retailers use traffic to drive labor. Why aren’t more retailers aligning labor to traffic? I see five hurdles to...
by Bob Clements | Feb 26, 2013 | Blogs
An apparel retail client of ours called me recently. They had finished deploying traffic counters to their stores. They were considering switching their primary labor driver from sales to traffic and wanted to know how other retailers were using traffic data with...