People || Strategy | Productivity | Technology
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  1. December 16, 2018

    No Phoenix from These Ashes, Part 2

    By Matt Shacklady

    An Analysis of the Canadian Government’s Phoenix Payroll Disaster, Part 2 In the August issue of The Word in Workforce Management, you read my blog where I introduced you to one of the largest workforce management project disasters ever: the Canadian Government’s Phoenix implementation. To recap, in 2009 the Canadian government began a pay transformation […]

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  2. December 16, 2018

    Having Your Forecast and Meeting Your Labor Budget, too Part 4: Advance your capabilities and collaboration with an end-to-end toolset

    By Al Asgarian and Luke Muellerleile

    In last month’s blog, we continued our series on aligning “top-down” financial budgets with “bottom-up” operational forecasts by focusing on the need to establish a continuous forecast process. This month, we drill into the fourth and final topic of how workforce management (WFM) solutions can play a role in integrating these processes, and where they […]

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  3. November 14, 2018

    Labor Planning for the Omnichannel Experience

    By Bob Clements

    As consumers add more smartphones, tablets and computers into their day-to-day living, retailers are expected to keep pace by providing innovative ways to shop. Though many are offering varying degrees of omnichannel experiences to their customers, they continue to struggle when it comes to linking their online and brick-and-mortar store presence. A well-executed omnichannel strategy […]

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  4. November 13, 2018

    Having Your Forecast and Meeting Your Labor Budget too – Part 3: Adopt a Continuous Forecast Regimen

    By Al Asgarian and Luke Muellerleile

    In last month’s blog, we continued our deep-dive into the challenges of aligning “top-down” financial budgets with “bottom-up” operational forecasts, focusing on how to maintain store-level budget metrics within the constraints of the organization. This month, we drill into the next topic of establishing a continuous forecast process that works to keep store budgets better […]

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  5. November 6, 2018

    Tuesday Insights From KronosWorks 2018

    By Axsium

    Our Axsium team just wrapped up Day 2 at the KronosWorks conference here in Las Vegas. It was another successful year on the expo floor at our booth where we showed Workforce Central customers a clear path to a Workforce Dimensions migration and a host of other services we offer for current Workforce Central customers. We also had a few of our workforce management expert consultants attend technology sessions so we can better serve our Kronos platform customers.

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