Resources

Whether retailers know it or not, they may not have control over their digital workplace. More and more employees are using several different chat apps, like Facebook Messenger and What’s App, and different devices to communicate, trade shifts and deal with day-to-day work-related issues. This leaves the door open for inconsistencies in processes, inefficiencies and […]

A key indicator of any successful workforce management implementation is how well end users adopt the new solution. Often a new system will fall short on delivering planned outcomes because of a low or slow user adoption rate. Effectively managing change includes a focused process and a practical methodology that will ensure your stakeholders embrace […]

It’s 2018 and every workforce management (WFM) vendor has a cloud service offering. “Cloud” in this context means your WFM system is not installed in your own data center, but rather in a remote data center that you have access to via the internet. Remember the adage: “There is no ‘cloud.’ It’s just someone else’s […]

Chicago, IL, April 3, 2017 – Axsium Group, a leading global workforce management (WFM) consulting practice, today announced its second annual North American conference dedicated to connecting retail and hospitality workforce management professionals with their peers to share best practices in an intimate, executive setting. The Axsium WFM Forum is the only event of its […]

The most common way to create a labor standard is with a stopwatch – but it’s also the worst way. This method has many pitfalls that force a trade-off between time, cost and accuracy. Making matters worse, most people do not know that they are making a trade-off. Here are the top five reasons why […]