People || Strategy | Productivity | Technology

Too often a new WFM system will fall short on delivering results because of low or slow user adoption. Deployment of any system does not guarantee adoption.  Implementing or updating a WFM system will have an effect on all levels of the organization where labor needs to be managed. To get the best return on your WFM investment you need a sustainable user adoption plan that touches all areas of the business. Axsium will help you effectively manage all the changes that come with implementing a WFM system. Our team will work with you to develop a focused strategy and a practical methodology that will ensure your stakeholders embrace your new system.

Axsium’s Adoption Services include:

The biggest hurdle to a successful project is user adoption. Your users need to understand why the system is being deployed and how it should be used so that you can get the benefits you are seeking from the system. Axsium’s Organizational Change Services ensure adoption through tailored change management and training programs designed for your unique business environment. We help you set proper expectations and mitigate any risks in adoption.

Developing an effective change management strategy can the difference between a successful workforce management initiative and one that is met with significant resistance, resulting in unnecessary challenges and adoption delays. Our experienced change management experts can help to craft and execute a change management strategy that includes stakeholder analysis, communications, initial and on-going training, and end user support as well as tools and metrics to track the success of the program.

What are the benefits of Change Management?

  • Effective communication throughout the project lifecycle.
  • Top to bottom preparedness for the new product or process.
  • Avoiding potential disruption.
  • Improved adoption rates.

Axsium’s consultants work with the project team and with executive management to identify change agents for the project. Armed with an effective communication strategy and a collaborative process for identifying sources of disruption, our consultants will develop a highly effective change management strategy.

To contact Axsium about Change Management services, click here or call (416) 849-5400 x5442.

Organizational Change Management

The biggest hurdle to a successful project is user adoption. Your users need to understand why the system is being deployed and how it should be used so that you can get the benefits you are seeking from the system. Axsium’s Organizational Change Services ensure adoption through tailored change management and training programs designed for your unique business environment. We help you set proper expectations and mitigate any risks in adoption.

Developing an effective change management strategy can the difference between a successful workforce management initiative and one that is met with significant resistance, resulting in unnecessary challenges and adoption delays. Our experienced change management experts can help to craft and execute a change management strategy that includes stakeholder analysis, communications, initial and on-going training, and end user support as well as tools and metrics to track the success of the program.

What are the benefits of Change Management?

  • Effective communication throughout the project lifecycle.
  • Top to bottom preparedness for the new product or process.
  • Avoiding potential disruption.
  • Improved adoption rates.

Axsium’s consultants work with the project team and with executive management to identify change agents for the project. Armed with an effective communication strategy and a collaborative process for identifying sources of disruption, our consultants will develop a highly effective change management strategy.

To contact Axsium about Change Management services, click here or call (416) 849-5400 x5442.

Without buy-in from the field and ensuring those teams are fully enabled on your WFM system and processes, you will never achieve the benefits you need.  Axsium’s experience in field training and enablement, through tailored change management and training programs designed for your unique business environment, will let you meet the needs of your users in the field. We help you set proper expectations and mitigate any risks to make sure that your journey goes beyond deployment to successful adoption.

Training & Field Enablement

Without buy-in from the field and ensuring those teams are fully enabled on your WFM system and processes, you will never achieve the benefits you need.  Axsium’s experience in field training and enablement, through tailored change management and training programs designed for your unique business environment, will let you meet the needs of your users in the field. We help you set proper expectations and mitigate any risks to make sure that your journey goes beyond deployment to successful adoption.