End-User Adoption

End-user adoption is the degree to which employees actually use the prescribed WFM tools and processes. Adoption is often the biggest obstacle businesses face after implementing a project, and a low adoption rate can disrupt day-to-day business operations, expose an organization to compliance risk, and prevent the full realization of the expected ROI of a solution. 

A high adoption rate, meanwhile, ensures that WFM programs are fully integrated and aligned with business requirements. Axsium’s Organizational Change Management services help organizations create sustainable user adoption plans for every part of the business, mitigate any resistance to changes or adoption delays among your WFM tool’s end-users (employees), and track the success of the program. 

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