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Archive for 2012

February 8, 2012

Scheduling Challenges, The Trickle Down Effect

By Bob Clements

Scheduling implications are far reaching, and the fall out from a negative customer experience can take on a viral quality via different social media outlets. But, it’s easily overcome with an effective scheduling strategy and system.

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February 7, 2012

My First Workforce Management Discovery: Conversion Rate Modelling

By Andrew Gates

Andrew Gates talks about his UK based retail experiences and how high-end fashion retailers benefited from his conversion modelling approach.

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January 26, 2012

Top 10 Retail Workforce Management Stories from NRF 2012

By Bob Clements

Bob Clements shares some insight as a follow up on the NRF 2012 show in New York, with a snapshot of the top 10 retail workforce management stories.

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January 26, 2012

Rite Aid Selects Axsium Group and WorkPlace Systems for WFM

By Axsium
WorkPlace Systems Inc., the leading supplier of Retail Workforce Management solutions, and Axsium Group, the world’s largest independent workforce management consulting firm, announced today that Rite Aid, one of the nation’s leading drugstore chains, will use WorkPlace OnLine, a cloud-based Schedule and Attendance Management service, at all Rite Aid stores. Rite Aid has approximately 4,700 stores across the United States. … read full article

January 25, 2012

Going Global

By Axsium

Jenine Bogrand shares some experience based wisdom about the impact of a global workforce management strategy.

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