by Bob Clements | Feb 21, 2017 | Blogs
One of the questions I frequently get asked by prospective clients is “what is the ROI on new labor standards”? In other words, “how can I justify an investment in a new or updated labor model?” While I can talk about the benefits of labor standards and provide...
by Bob Clements | Jan 27, 2017 | Blogs
Market consolidation has been a long-term trend in retail workforce management. In just the last couple of years, Ceridian bought Dayforce, JDA bought RedPrairie, and Kronos bought Empower. And, today, retailers have found themselves with fewer WFM options than ever...
by Bob Clements | Jan 27, 2017 | Blogs
The biggest workforce management surprise at the National Retail Federation’s Big Show 2017 might have been the lack of news from the major WFM vendors. Look at the paltry announcements at NRF from the top five retail WFM vendors: Infor issued two press releases. One...
by Bob Clements | Jan 24, 2017 | Blogs
Frictionless retail was a hot topic at the National Retail Federation’s Big Show 2017. It seemed like every booth, from supply chain vendors to point-of-sale providers, demonstrated technology to eliminate barriers and streamline the customer’s path to purchase. While...
by Axsium | Jan 14, 2017 | Blogs
The Case for Improved In-Store Labor Standards_Final Benchmark your Labor Model in 3 minutes While the chorus around omnichannel and digital commerce’s growing impact and the need to transform stores becomes louder every day, retailers need to account for how these...